Answering tips
The early recognition tool of the answer drawers, buys you working memory capacity. Capacity you can use to improve the style of your answers. This can be done with the ‘clicks’ technique as described in Step 10.
Apart from that universal advise, this is our top-ten of most given tips:
- Not too long. We humans have a limited attention span. After around one minute we stop listening. Especially in a low oxygen, humid, and warm Brussels meeting room at 4pm. Stay between 60 and 80 seconds. Only give longer answers when a longer answer is expected, which is the case with technical and specific questions. General questions such as: ‘Where do you see yourself in ten years?’, ‘What is the title of the most important paper your project is going to produce?’, ‘What do you see as the biggest risk of the project?’, are better answerd with short answer. The longer the answer, the more it loses its rhetoric power.
- Avoid fillers. There are many ways to buy yourself time: ‘uhm…’, ‘alright’, ‘well’, ‘I mean’, to mention a few. They give you time to think, but they also express awkwardness. Especially in repetition they will be noticed and might distract from your answers. Often you do this without knowing it. Therefore, others might spot them for you during mock interviews.
- Do not start with ‘good question’. This also is a filler, but an extra tricky one. It can be perceived as an insult. As if you did not expect a good question from that panel member. And, if you only say it once, then you imply that the other questions where not so good. You can also communicate appreciation of a good question through non-verbal communication. Do this truthfully.
- Not too fast. An academic walks, never runs. Some candidates are so eager to answer that they start answering even before the panel member ended the question. Wait till the question is asked, breathe in, and start talking.
- Be aware of your body language. Also while listening to a question, your body communicates. When you are not aware of it, your face will tell if you like a question or not. By backing away, you tell that you fear a question. So, keep smiling friendly (avoid grimacing), nod now and then. Looking away to the top corner of your screen is just a sign of you going into the filing cabinet to find the answer.
- Do not join an overtly assertive panel member. It might make you want to answer as swift as they ask their questions. Remember: first breathe to regain your working memory, then answer in your own style. This also works with curve balls.
- Do not answer questions you do not understand. Asking for clarification, or saying: ‘do you mean…?’, is perfectly fine. Also, when asked a question with three sub-questions, ask for repetition of the last after answering the first two.
- Refrain from saying: ‘Does this answer your question?’. Of course it did, and otherwise they will ask a follow-up question.
- Do not give in too easily when being criticized by a panel member. Go into the content of the critique in a friendly way. There are more panel members then the person critiquing you. You cannot please them all.
- Stop is stop. Stopping and then continuing can easily become chaotic online. Therefore, the word ‘thus’ can be tricky. You might start all over.